My client is a well-established and leading organisation specialising in environmentally friendly cleaning products. Due to internal growth they are seeking an experienced, motivated and highly competent Customer Service / Sales Administrator to join their team based in Myaree. This will suit a mature minded and switched on individual with excellent communication skills.
Reporting to the Customer Care Team Leader you will be responsible for supporting the sales team in order to achieve company sales and performance objectives.
Key Duties:
Provide efficient, high quality service to both to internal and external customers
Servicing the sales team with any customer enquiries for online ordering
Up keep of the customer management system
Processing manual orders as required
Management of customer and new business leads received via web-site and phone
Assist and process customer product enquiries
Actioning outbound surveys, questionnaires and sales enquiries
Collate and submit sales reports
Required Skills & Experience:
Customer service experience, preferably in a retail organisation
Be passionate in providing high quality customer service
Well groomed with a pleasant disposition who can relate well with people in a professional manner
Ability to work autonomously & in a team environment
Good organisational & time management skills
Advanced verbal communication skills
Proficient in use of Microsoft Office suite
Have the willingness to learn and develop new skills
If you are seeking the next step in your career along with ongoing training and support, don't miss out on this great opportunity, APPLY now!